Contact

Get in Touch with True North Mode

We’re glad you’re here — and even more excited to connect with you. Whether you have a question about your order, need help choosing the right size, or want more information about one of our styles, we’re here to assist you.

At True North Mode, we focus on providing a clear and reliable shopping experience. If something isn’t clear or you need support, don’t hesitate to reach out. We respond promptly and professionally.

You can reach us anytime at:
Email: support@truenorthmode.us
Phone: +1 437 523 2329

Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM ET
Saturday and Sunday: Closed

Response Time: Within 24 hours during business days. Messages received on weekends are answered on Monday.

Need Help With Something?

Here’s how we can assist you more efficiently:

Order Status: Waiting for your tracking update? We’re happy to check it for you.

Returns or Exchanges: Something not quite right? Contact us and we’ll guide you through the return process.

Product Questions: Not sure about sizing, fit or fabric? We’re here to help you choose confidently.

General Inquiries: Any other questions? Feel free to reach out.

Quick Tip

If you’re contacting us about an existing order, please include your order number in your message. You’ll find it in your confirmation email. This helps us assist you faster.

We look forward to assisting you.

True North Mode